{"id":538,"date":"2026-03-14T17:55:04","date_gmt":"2026-03-14T17:55:04","guid":{"rendered":"https:\/\/stylepakkam.com\/?page_id=538"},"modified":"2026-03-23T09:53:55","modified_gmt":"2026-03-23T09:53:55","slug":"agb","status":"publish","type":"page","link":"https:\/\/stylepakkam.com\/en\/agb\/","title":{"rendered":"General Terms and Conditions (GTC)\nStylepakkam \u2013 Sujana Rajakanthan"},"content":{"rendered":"<p><strong>\u00a7 1 Scope of Application<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Bestellungen, die \u00fcber den Online-Shop von <br><br>Stylepakkam \u2013 Sujana Rajakanthan<br>c\/o Online-Impressum #7112<br>Europaring 90<br>53757 Sankt Augustin <br><br>abgeschlossen werden. Abweichende Bedingungen des Kunden werden nicht anerkannt.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 2 Conclusion of Contract<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The offers in the online shop constitute a non-binding invitation to place orders. By submitting an order, the customer makes a binding offer. The contract is only concluded upon our express order confirmation by email. We reserve the right to decline orders without stating reasons.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">As our products are manufactured individually and made to measure, we will not commence production until payment has been received in full and the customer has confirmed their measurements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 3 Prices and Payment Terms<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">All prices are final prices. As we operate as a small business exempt from VAT pursuant to \u00a7 19 of the German VAT Act (UStG), no VAT is shown.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Payment is accepted exclusively by bank transfer to the account specified in the order confirmation. The invoice amount must be transferred within 7 days of the order confirmation. Production will not begin until full payment has been received.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 4 Delivery and Delivery Times<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">We deliver exclusively within Germany via DHL. Shipping costs amount to \u20ac7.69 per order.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For individually manufactured products, the delivery time is generally 2-3 weeks after receipt of payment and confirmation of measurements. For the Wedding Package, the production time is 2-6 months. The exact schedule will be communicated to the customer in advance.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Once the goods have been dispatched, the customer will receive an email containing the DHL tracking number. The customer is responsible for ensuring that the delivery address provided is correct and complete. We accept no liability for delays or failed deliveries resulting from incorrect address details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 5 Measurements and Customer's Duty to Cooperate<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">As all garments are manufactured individually according to the customer's measurements, the customer is obliged to provide the requested measurements in full and accurately. We expressly point out that errors in the measurements provided may result in fit issues for which we accept no liability.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Should there be any uncertainty regarding measurements, we are happy to assist the customer prior to completing the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 6 Right of Withdrawal<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">For garments manufactured individually according to the customer's measurements and specifications, there is&nbsp;<strong>no right of withdrawal<\/strong>pursuant to \u00a7 312g(2)(1) of the German Civil Code (BGB), as these goods are produced specifically to meet the customer's personal requirements and cannot be resold to third parties once production has commenced.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For&nbsp;<strong>jewellery and accessories<\/strong>that are not custom-made, the statutory right of withdrawal of 14 days from receipt of the goods applies. The full withdrawal policy and the model withdrawal form are available at <a href=\"https:\/\/stylepakkam.com\/en\/withdrawal\/\">https:\/\/stylepakkam.com\/withdrawal<\/a> .<br>The cost of return shipping is borne by the customer. Reimbursement of the purchase price will be made within 14 days of receipt of the returned goods, using the same payment method the customer used for the original transaction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 7 Retention of Title<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The delivered goods remain our property until the purchase price has been paid in full.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 8 Warranty and Liability for Defects<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The statutory warranty period of 2 years applies. In the event of defects, the customer should contact us promptly at&nbsp;<a href=\"mailto:support@stylepakkam.com\">support@stylepakkam.com<\/a>&nbsp;providing the order number, a description of the defect, and a photo of the affected item. We reserve the right to offer repair or replacement at our discretion.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">A deviation in fit caused by inaccurate measurements provided by the customer shall expressly not be considered a defect.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 9 Limitation of Liability<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">We are fully liable for intent and gross negligence. For slight negligence, we are only liable in the event of a breach of material contractual obligations (cardinal obligations), and only up to the foreseeable, contract-typical damage. Any further liability for slight negligence is excluded. Liability for damages resulting from injury to life, body, or health remains unaffected.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 10 Dispute Resolution<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 11 Applicable Law and Jurisdiction<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The law of the Federal Republic of Germany applies. The place of jurisdiction for all disputes is Dortmund, provided the customer is a merchant, a legal entity under public law, or a special fund under public law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u00a7 12 Final Provisions<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Should any individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected.\nAs of: March 2026<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a7 1 Geltungsbereich Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Bestellungen, die \u00fcber den Online-Shop von Stylepakkam \u2013 Sujana Rajakanthanc\/o Online-Impressum #7112Europaring 9053757 Sankt Augustin abgeschlossen werden. Abweichende Bedingungen des Kunden werden nicht anerkannt. \u00a7 2 Vertragsschluss Das Angebot im Online-Shop stellt eine unverbindliche Einladung dar, Bestellungen aufzugeben. Mit dem Absenden der Bestellung gibt der Kunde [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-538","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allgemeine Gesch\u00e4ftsbedingungen (AGB)\u00a0Stylepakkam - Sujana Rajakanthan - Stylepakkam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stylepakkam.com\/en\/agb\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allgemeine Gesch\u00e4ftsbedingungen (AGB)\u00a0Stylepakkam - Sujana Rajakanthan - Stylepakkam\" \/>\n<meta property=\"og:description\" content=\"\u00a7 1 Geltungsbereich Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Bestellungen, die \u00fcber den Online-Shop von Stylepakkam \u2013 Sujana Rajakanthanc\/o Online-Impressum #7112Europaring 9053757 Sankt Augustin abgeschlossen werden. 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