{"id":289,"date":"2026-03-01T18:40:13","date_gmt":"2026-03-01T18:40:13","guid":{"rendered":"https:\/\/stylepakkam.com\/ruckgabe-widerruf\/"},"modified":"2026-03-23T09:53:11","modified_gmt":"2026-03-23T09:53:11","slug":"withdrawal","status":"publish","type":"page","link":"https:\/\/stylepakkam.com\/en\/withdrawal\/","title":{"rendered":"Right of Withdrawal & Returns"},"content":{"rendered":"

Custom-Made Products<\/strong><\/p>\n\n\n\n

As our products (clothing, outfits, and made-to-measure garments) are manufactured exclusively according to individual customer specifications and measurements,<\/strong> these goods are not subject to a statutory right of withdrawal pursuant to \u00a7 312g(2)(1) of the German Civil Code (BGB)<\/strong>.<\/p>\n\n\n\n

The exclusion of the right of withdrawal applies because the goods:
\u2022 are produced according to your personal measurements,
\u2022 are tailored to your specific requirements (colour, cut, style), and
\u2022 cannot be resold to third parties once production has commenced.<\/p>\n\n\n\n

We therefore ask you to carefully check your measurements and details before completing your order. If you have any questions, we are happy to assist you before you place your order<\/strong> .

Returns for Jewellery & Accessories<\/strong><\/p>\n\n\n\n

For jewellery and accessories that are not custom-made, the statutory right of withdrawal applies. You may return these products within 14 days of receiving the goods without giving any reason. The cost of return shipping is borne by the customer. The withdrawal period begins on the day on which you, or a third party designated by you, take possession of the goods. Reimbursement will be made using the same payment method as the original transaction.<\/p>\n\n\n\n

Model Withdrawal Form<\/strong><\/p>\n\n\n\n

(If you wish to withdraw from the contract, please send the completed form by email to:\u00a0support@stylepakkam.com<\/a> or by post to: <\/em>

Stylepakkam \u2013 Sujana Rajakanthan
c\/o Online-Impressum #7112
Europaring 90
53757 Sankt Augustin <\/em><\/p>\n\n\n\n

I\/We (*) hereby give notice of my\/our (*)withdrawal<\/em>from the contract for the purchase of the following goods (*):<\/p>\n\n\n\n

Ordered on(*): _______________\nReceived on (*)<\/em>: _______________\nName of consumer(s): _______________\nAddress of consumer(s): _______________\nSignature of consumer(s) (only if submitted on paper): _______________\nDate: _______________
(*) Delete as applicable<\/p>\n\n\n\n

Complaints Regarding Defects<\/strong><\/p>\n\n\n\n

Irrespective of the right of withdrawal, the statutory warranty of 2 years applies to all products. If an item has a manufacturing defect or fault, please contact us promptly at support@stylepakkam.com<\/a> with:<\/p>\n\n\n\n